Changelog
Every change to a published fact, with the source behind it and the evidence states it moved. Each release is a patch against the records; replaying them all reproduces the records exactly, and the site cannot be published with a record that differs from this log.
- releases
- 2
- claims added
- 532
- claims edited
- 0
- claims removed
- 0
- evidence states moved
- 141
October 2026
Release 2Structure
Channels and help desks become evidence rows, and records gain bylines
Every profile now says, row by row, which customer channels and which help desks the cited sources document each AI agent working with, in the same four evidence states as workflows and industries. The rows cite claims the records already carried: no claim was added, edited or removed. Records also gained the fields that name who researched them and who fact-checked them; no byline is published until named people hold those roles. Notes the profiles carried before launch now live in this changelog.
22 agents · 141 evidence states moved
- Ada · Channel · Web and in-app chatNot established→Vendor-documented
- Ada · Channel · EmailNot established→Vendor-documented
- Ada · Channel · Voice and phoneNot established→Vendor-documented
- Ada · Channel · Social messagingNot established→Vendor-documented
- Ada · Help desk · ZendeskNot established→Vendor-documented
- Ada · Help desk · SalesforceNot established→Vendor-documented
- and 135 more
Read the release: Channels and help desks become evidence rows, and records gain bylines
Release 1Catalog
Launch: 22 AI customer service agents and 532 claims, every one sourced and dated
ai-agent.review went live with the 22 agents the published inclusion rule admits and 532 claims about them. Every claim names its source, labels its source type and carries the date it was checked. No agent has been tested hands-on, and no record carries a score. Notes the profiles recorded during research before launch are kept with each agent below.
22 agents · 532 claims added
Read the release: Launch: 22 AI customer service agents and 532 claims, every one sourced and dated