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Claude Duet brings background agent work to a US Pro and Max research preview

Vendor-reportedChecked: [launch][release]

Editorial attribution: Gosia Madej

Prepared with AI assistance. Editorial attribution does not imply personal product testing or manual review of every story.

Published: · Event date:

Anthropic announced Claude Duet on October 21: a proactive assistant that keeps working after you close the app. Access starts through a US Pro and Max waitlist; background work shares your Claude usage limits.

Vendor-reportedChecked: [launch][product]

What changes for users

Check eligibility and connector limits before planning a trial. Review each outgoing draft and monitor shared usage. Background execution does not remove approval steps or guarantee prompt detection of a customer request.

Editorial assessmentChecked: [guide][product]

A quiet phone rests beside a working mechanism, with a prepared card waiting at a manual release gate.
AI-assisted editorial illustration of background work awaiting approval; not a Claude Duet interface or product test. · AI-assisted original vector illustration for AI Agent Reviews

Duet has its own virtual machine and browser. Anthropic describes an ongoing text or voice thread, a morning brief and checks of connected accounts every few hours. It runs through separate iOS and Android apps and claude.ai.

Vendor-reportedChecked: [launch]

The help guide excludes Team and Enterprise for now. It says Duet asks before sending messages, making payments, signing documents or deleting anything. It cannot make phone calls or text other people; users cannot watch or take over its browser.

Vendor-reportedChecked: [guide]

The announcement includes a restaurant owner using Duet for customer support, alongside accounting and marketing. That is a vendor-selected account, not evidence of unattended helpdesk operation.

Editorial assessmentChecked: [launch]

Periodic checks leave gaps between observations. For a business owner, inbox triage and prepared follow-ups are a more defensible initial evaluation than relying on Duet to meet urgent customer-response deadlines.

Editorial assessmentChecked: [launch][guide]

Checked against sources

AI-assisted source check

How this was checked

AI-assisted checking compared the full announcement, product page and help guide with the dated release-note entry. All are Anthropic sources.

Editorial assessmentChecked: [launch][product][guide][release]

No account access, product test or independent outcome verification was performed. Invitations arrive in waves without a promised date. This is a research preview, not general availability or a blanket change to agent permissions. No feature parity with competing assistants was established. Source screenshot capture was unavailable.

Editorial assessmentChecked: [guide][release]

Source evidence

Original source excerpt. This shows what the source says; it does not establish product performance.

Claude Duet checks your connected accounts every few hours

Read original source [launch]

Sources