https://ai-agent.review/news/five9-consumer-ai-trust-human-option/AI Agent Reviewsen2026-10-15T03:04:31+00:00Five9 survey links trust in AI support to a visible human optionhttps://ai-agent.review/es/noticias/five9-consumer-ai-trust-human-option/AI Agent Reviewses2026-10-15T03:04:31+00:00Una encuesta de Five9 vincula la confianza en la IA para soporte con una opción visible para contactar a una personahttps://ai-agent.review/news/kustomer-conversation-intelligence-ai-qa/AI Agent Reviewsen2026-10-15T02:07:04+00:00Kustomer introduces shared QA scorecards for human and AI supporthttps://ai-agent.review/es/noticias/kustomer-conversation-intelligence-ai-qa/AI Agent Reviewses2026-10-15T02:07:04+00:00Kustomer presenta rúbricas de evaluación de calidad compartidas para la atención humana y la de IAhttps://ai-agent.review/news/gupshup-avatar-agent-video-support/AI Agent Reviewsen2026-10-15T01:04:07+00:00Gupshup adds talking avatars to its customer-facing AI agentshttps://ai-agent.review/es/noticias/gupshup-avatar-agent-video-support/AI Agent Reviewses2026-10-15T01:04:07+00:00Gupshup incorpora avatares parlantes a sus agentes de IA orientados al clientehttps://ai-agent.review/news/ada-messaging-image-uploads-opt-in/AI Agent Reviewsen2026-10-14T21:03:02+00:00Ada makes image uploads opt-in for agents moving to Messaging SDKhttps://ai-agent.review/es/noticias/ada-messaging-image-uploads-opt-in/AI Agent Reviewses2026-10-14T21:03:02+00:00Ada desactiva por defecto las cargas de imágenes para los agentes que migran a Messaging SDKhttps://ai-agent.review/news/tidio-ai-readiness-gap-support-audits/AI Agent Reviewsen2026-10-14T19:40:34+00:00Tidio reports integration and handoff gaps across 37 support auditshttps://ai-agent.review/es/noticias/tidio-ai-readiness-gap-support-audits/AI Agent Reviewses2026-10-14T19:40:34+00:00Tidio informa de brechas de integración y transferencia en 37 auditorías de soportehttps://ai-agent.review/news/gorgias-social-ai-agent-general-availability/AI Agent Reviewsen2026-10-14T19:33:32+00:00Gorgias opens AI Agent on three social channels to all AI Agent customershttps://ai-agent.review/es/noticias/gorgias-social-ai-agent-general-availability/AI Agent Reviewses2026-10-14T19:33:32+00:00Gorgias abre AI Agent en tres canales sociales para todos sus clientes de AI Agenthttps://ai-agent.review/news/cresta-deputy-agent-paused-case-workflows/AI Agent Reviewsen2026-10-14T03:04:29+00:00Cresta announces Deputy Agent for cases that outlast the callhttps://ai-agent.review/es/noticias/cresta-deputy-agent-paused-case-workflows/AI Agent Reviewses2026-10-14T03:04:29+00:00Cresta anuncia Deputy Agent para casos que continúan después de la llamadahttps://ai-agent.review/news/atlassian-service-collection-october-pricing/AI Agent Reviewsen2026-10-13T18:11:02+00:00Service Collection gets higher seat prices on October 13https://ai-agent.review/es/noticias/atlassian-service-collection-october-pricing/AI Agent Reviewses2026-10-13T18:11:02+00:00Service Collection sube sus precios por agente el 13 de octubrehttps://ai-agent.review/news/intercom-sms-brand-selection-fin-context/AI Agent Reviewsen2026-10-13T12:18:42+00:00Intercom adds brand selection to SMS, linking replies to Fin’s brand contexthttps://ai-agent.review/es/noticias/intercom-sms-brand-selection-fin-context/AI Agent Reviewses2026-10-13T12:18:42+00:00Intercom añade la selección de marca a los SMS y vincula las respuestas con el contexto de marca de Finhttps://ai-agent.review/news/genesys-copilot-email-summary-attachment-limits/AI Agent Reviewsen2026-10-13T11:04:39+00:00Genesys announces email-thread summaries for Agent Copilothttps://ai-agent.review/es/noticias/genesys-copilot-email-summary-attachment-limits/AI Agent Reviewses2026-10-13T11:04:39+00:00Genesys anuncia resúmenes de hilos de correo electrónico para Agent Copilothttps://ai-agent.review/news/gorgias-helpdesk-analytics-ai-human-comparison/AI Agent Reviewsen2026-10-13T10:42:28+00:00Gorgias reorganizes support analytics with AI and human comparisonshttps://ai-agent.review/es/noticias/gorgias-helpdesk-analytics-ai-human-comparison/AI Agent Reviewses2026-10-13T10:42:28+00:00Gorgias reorganiza las analíticas de soporte con comparaciones entre IA y personashttps://ai-agent.review/news/cognigy-copilot-session-after-handover-close/AI Agent Reviewsen2026-10-13T08:33:10+00:00Cognigy adds timed Copilot sessions after conversation closurehttps://ai-agent.review/es/noticias/cognigy-copilot-session-after-handover-close/AI Agent Reviewses2026-10-13T08:33:10+00:00Cognigy añade sesiones temporizadas de Copilot tras cerrar una conversación