https://ai-agent.review/news/intercom-sms-brand-selection-fin-context/AI Agent Reviewsen2026-10-13T12:18:42+00:00Intercom adds brand selection to SMS, linking replies to Fin’s brand contexthttps://ai-agent.review/es/noticias/intercom-sms-brand-selection-fin-context/AI Agent Reviewses2026-10-13T12:18:42+00:00Intercom añade la selección de marca a los SMS y vincula las respuestas con el contexto de marca de Finhttps://ai-agent.review/news/genesys-copilot-email-summary-attachment-limits/AI Agent Reviewsen2026-10-13T11:04:39+00:00Genesys announces email-thread summaries for Agent Copilothttps://ai-agent.review/es/noticias/genesys-copilot-email-summary-attachment-limits/AI Agent Reviewses2026-10-13T11:04:39+00:00Genesys anuncia resúmenes de hilos de correo electrónico para Agent Copilothttps://ai-agent.review/news/gorgias-helpdesk-analytics-ai-human-comparison/AI Agent Reviewsen2026-10-13T10:42:28+00:00Gorgias reorganizes support analytics with AI and human comparisonshttps://ai-agent.review/es/noticias/gorgias-helpdesk-analytics-ai-human-comparison/AI Agent Reviewses2026-10-13T10:42:28+00:00Gorgias reorganiza las analíticas de soporte con comparaciones entre IA y personashttps://ai-agent.review/news/cognigy-copilot-session-after-handover-close/AI Agent Reviewsen2026-10-13T08:33:10+00:00Cognigy adds timed Copilot sessions after conversation closurehttps://ai-agent.review/es/noticias/cognigy-copilot-session-after-handover-close/AI Agent Reviewses2026-10-13T08:33:10+00:00Cognigy añade sesiones temporizadas de Copilot tras cerrar una conversaciónhttps://ai-agent.review/news/genesys-knowledge-tool-input-preconditions/AI Agent Reviewsen2026-10-12T20:47:52+00:00Genesys announces prerequisite checks for virtual-agent toolshttps://ai-agent.review/es/noticias/genesys-knowledge-tool-input-preconditions/AI Agent Reviewses2026-10-12T20:47:52+00:00Genesys anuncia comprobaciones previas para las herramientas de agentes virtualeshttps://ai-agent.review/news/parloa-context-intelligence-authenticated-memory/AI Agent Reviewsen2026-10-12T19:40:42+00:00Parloa announces Context Intelligence for authenticated customer memoryhttps://ai-agent.review/es/noticias/parloa-context-intelligence-authenticated-memory/AI Agent Reviewses2026-10-12T19:40:42+00:00Parloa anuncia Context Intelligence para la memoria de clientes autenticados