https://ai-agent.review/news/ada-outbound-opening-line-voicemail-timing/AI Agent Reviewsen2026-10-15T17:35:52.708882+00:00Ada adds fixed outbound opening lines and changes answering-machine timinghttps://ai-agent.review/es/noticias/ada-outbound-opening-line-voicemail-timing/AI Agent Reviewses2026-10-15T17:35:52.708882+00:00Ada incorpora frases iniciales fijas para llamadas salientes y cambia el momento de la detección de contestadores automáticoshttps://ai-agent.review/news/intercom-workforce-management-pro/AI Agent Reviewsen2026-10-15T16:34:40.352506+00:00Intercom makes Workforce Management available through Prohttps://ai-agent.review/es/noticias/intercom-workforce-management-pro/AI Agent Reviewses2026-10-15T16:34:40.352506+00:00Intercom ofrece Workforce Management a través de Prohttps://ai-agent.review/news/ada-handoff-reasons-export-mcp/AI Agent Reviewsen2026-10-15T15:36:21.297148+00:00Ada adds handoff reasons to conversation exports and MCPhttps://ai-agent.review/es/noticias/ada-handoff-reasons-export-mcp/AI Agent Reviewses2026-10-15T15:36:21.297148+00:00Ada añade motivos de transferencia a las exportaciones de conversaciones y a MCPhttps://ai-agent.review/news/revinate-chat-vault-property-knowledge/AI Agent Reviewsen2026-10-15T14:02:14.797447+00:00Revinate launches Vault knowledge base and connects Chat to guest journeyshttps://ai-agent.review/es/noticias/revinate-chat-vault-property-knowledge/AI Agent Reviewses2026-10-15T14:02:14.797447+00:00Revinate lanza Vault, una base de conocimientos, y conecta Chat con las experiencias de los huéspedeshttps://ai-agent.review/news/telus-digital-parloa-implementation-partnership/AI Agent Reviewsen2026-10-15T14:02:14.797447+00:00TELUS Digital adds Parloa implementation and managed serviceshttps://ai-agent.review/es/noticias/telus-digital-parloa-implementation-partnership/AI Agent Reviewses2026-10-15T14:02:14.797447+00:00TELUS Digital suma servicios de implementación y gestión de Parloahttps://ai-agent.review/news/five9-consumer-ai-trust-human-option/AI Agent Reviewsen2026-10-15T03:04:31+00:00Five9 survey links trust in AI support to a visible human optionhttps://ai-agent.review/es/noticias/five9-consumer-ai-trust-human-option/AI Agent Reviewses2026-10-15T03:04:31+00:00Una encuesta de Five9 vincula la confianza en la IA para soporte con una opción visible para contactar a una personahttps://ai-agent.review/news/kustomer-conversation-intelligence-ai-qa/AI Agent Reviewsen2026-10-15T02:07:04+00:00Kustomer introduces shared QA scorecards for human and AI supporthttps://ai-agent.review/es/noticias/kustomer-conversation-intelligence-ai-qa/AI Agent Reviewses2026-10-15T02:07:04+00:00Kustomer presenta rúbricas de evaluación de calidad compartidas para la atención humana y la de IAhttps://ai-agent.review/news/gupshup-avatar-agent-video-support/AI Agent Reviewsen2026-10-15T01:04:07+00:00Gupshup adds talking avatars to its customer-facing AI agentshttps://ai-agent.review/es/noticias/gupshup-avatar-agent-video-support/AI Agent Reviewses2026-10-15T01:04:07+00:00Gupshup incorpora avatares parlantes a sus agentes de IA orientados al clientehttps://ai-agent.review/news/ada-messaging-image-uploads-opt-in/AI Agent Reviewsen2026-10-14T21:03:02+00:00Ada makes image uploads opt-in for agents moving to Messaging SDKhttps://ai-agent.review/es/noticias/ada-messaging-image-uploads-opt-in/AI Agent Reviewses2026-10-14T21:03:02+00:00Ada desactiva por defecto las cargas de imágenes para los agentes que migran a Messaging SDKhttps://ai-agent.review/news/tidio-ai-readiness-gap-support-audits/AI Agent Reviewsen2026-10-14T19:40:34+00:00Tidio reports integration and handoff gaps across 37 support auditshttps://ai-agent.review/es/noticias/tidio-ai-readiness-gap-support-audits/AI Agent Reviewses2026-10-14T19:40:34+00:00Tidio informa de brechas de integración y transferencia en 37 auditorías de soportehttps://ai-agent.review/news/gorgias-social-ai-agent-general-availability/AI Agent Reviewsen2026-10-14T19:33:32+00:00Gorgias opens AI Agent on three social channels to all AI Agent customershttps://ai-agent.review/es/noticias/gorgias-social-ai-agent-general-availability/AI Agent Reviewses2026-10-14T19:33:32+00:00Gorgias abre AI Agent en tres canales sociales para todos sus clientes de AI Agenthttps://ai-agent.review/news/cresta-deputy-agent-paused-case-workflows/AI Agent Reviewsen2026-10-14T03:04:29+00:00Cresta announces Deputy Agent for cases that outlast the callhttps://ai-agent.review/es/noticias/cresta-deputy-agent-paused-case-workflows/AI Agent Reviewses2026-10-14T03:04:29+00:00Cresta anuncia Deputy Agent para casos que continúan después de la llamada